How Do I Check My Order Status?
If you are a registered customer, you can access your order history by logging into your account using the credentials you used to create your account. You will find the “My Account” link located at the top of each page. Once you have accessed your account, you can click on the “My Orders” link for order status. If you are not a registered user, you can contact Customer Service at +86 15916452950 or email us at firstname.lastname@example.org. Customer Service hours are 9am to 5pm (PST/PDT) Monday through Friday.
How Do I Cancel An Order Or Backorder?
In stock orders: Orders are authorized and processed real-time so canceling an in stock order is very difficult. If you need to cancel, please contact customer service by using the "Help" form located on all store pages or call as soon as+86 15916452950 possible after the order has been placed. If the order has already been processed, you will need to follow the Returns process to return the product for credit or exchange. Out of stock/backorders: Any orders or parts of orders that are out of stock will be cancelled. You will be notified via email if your order, or any part of your order, has been cancelled. Preorders: Any preorder can be cancelled prior to it being processed and shipped. If you need to cancel, please contact customer service by calling +86 15916452950.
What Is Your Pricing, Payment & Refund Process?
All prices are displayed in US Dollars. We accept Visa, MasterCard, American Express and Discover credit cards for payment. We also accept PayPal. Your credit card will not be billed until your order has been shipped. We charge sales tax for all online orders that are being shipped to locations in California only. Other states are not charged at this time. International customers will be responsible for all taxes and duties associated with the shipment of their order. Coupon and other Promotional codes are limited to one per order. They cannot be combined.
Do You Have A Price Matching Policy?
We do not offer a price matching policy on orders placed through the partheafashion.com website.
Do You Offer Price Adjustment?
If within two weeks of your order date, we permanently reduce the price of an item you purchased, we'll happily adjust the sale price for you. Please note that we can only make one sale adjustment per item. The item must be in the same color and size, and in stock. All goods originally purchased at a sale price and items included in special Extra Savings events are excluded from any adjustments.
How Do I Update My Account Information?
If you are a returning customer, you can easily update your information by logging into your account. You will find the "My Account" link located in the top of each page. Once you have accessed your account, you can click on the "Account Information" link to update your account information.