Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
1. Shipping methods:
Fee: Free Shipping time: 10~15 Days
Fee: $19.99 / $29.99 Shipping time: 3~7 Days
2. The time frame for order delivery is divided into two parts:
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Order verification, quality check and packaging. All orders will be sent to the fulfillment center for dispatch within 1-3 days (Mon-Sat) after the order is placed.
Shipping Time: Depending on the destination country of delivery (also refer to the average shipping time on the form)
What is the processing time?
The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 days to process and dispatch.
The figures below are the average time for shipping delivery in the last 15 days. The data is available for reference, and the exact delivery time varies according to the specific areas.
Average Time (days)
The United States
10 (Standard Shipping)
3~7 (Expedited Shipping)
10 (Standard Shipping)
3~7 (Expedited Shipping)
3. Order tracking
Once your order ships out and our database is updated with your online tracking number, we'll send you an email with the online tracking information which you can use to track your package. If 7 business days have passed and you still have not received this email from us, simply drop us an email at email@example.com and we'll check it out for you right away.
After receiving the tracking number, you can track your parcel on this link:
Note:Affected by Covid-19, there will be some delay in the delivery.
At Partheafashion.com, customer satisfaction is always our top priority. Our dedicated QC and QA teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly reference the size chart(s) on the product page. At Partheafashion.com, returning is as easy as 1-2-3! You have nothing to lose! We will refund you if you are not 100% satisfied. So, we've got you covered! Please Contact US within 30 days upon receiving the items to initiate the return process.
If you change your mind or for any reason you decide you no longer want the item. Please report it to us within 30 days of receiving it for a refund of the item cost.
Returnable Items Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below: 1. Faulty items damaged/broken, or soiled upon arrival. 2. Items received in the incorrect size/color. 3. Unwashed, unworn, and unused item(s) that have not met your expectation within 30 days of receiving. Note: Returned items must be in unused condition with the original packaging. We do not accept returned items that's worn, damaged, washed or altered in any way.
We do not accept returned items sent back directly without our Return Staff assessment or go signal. Make sure to check returns with our staff first.
Contact our Support Center firstname.lastname@example.org as soon as possible if you come across any of the above situations.
We will not accept returns in the following conditions: 1. Items outside the 30 days warranty time-frame. 2. Washed, worn, used, or misused items. 3. Items under the following categories: Sale, Swimwear, Lingerie, Bodysuits.
Return Process 1. EMAIL US - Contact Us and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems. 2. TAKE SUGGESTIONS - Professional suggestions will be offered. And our service team will provide you with the detailed instructions. 3. RETURNS THE GOODS - Put the item(s) in the original packaging and send it through local post office. You will need to pay for the postage cost of shipping the goods to us.If the delivery cost is insufficient, we has the right to refuse the return. Only product(s) which are defective, postage cost will be paid by Parthea. 4. REFUND OR EXCHANGED - Once we receive your package, we will immediately process the refund or exchange based on our return conditions.We will issue a refund to your original payment method within 1-3 working days.
- Once the returned merchandise is received your money will be refunded back to you. Parthea cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to Partheafashion.com. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process. Refunds are issued back to the original form of payment used to purchase the order. Once your refund is issued, you will receive a confirmation email.
-We do not offer Freight To Collect (FTC) service for the packages returned to us. Shipping cost for the returned packages are non-refundable.
We are unable to issue refunds for packages that are shown as delivered but not received. Contact the shipping service in this case
We are unable to cancel/refund if the order is in transit
Please note that the money for express delivery (DHL) is non-refundable.
Return Shipping Costs & Address 1. Please be sure to contact our after-sales customer service to get the specific address of the return! 2. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable. 3. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
You can always contact us for any return and exchange question at